How to SE Dell in a nutshell

Member
Joined
Nov 12, 2018
Messages
30
[hide]Dell Method:
1. Get a Service Tag Under 30 days old (Selly.gg/@davidtitties)

2. contact them saying that the screen/display has black lines through it and it is dim.

3. Say that you tried LED BIST test and that it still is dim and has black lines through it

4. If they ask for picture of the display say you only have one and send them the attached

5. If they offer express or return, push for exchange, say you need it everyday and it's useable via a monitor but you're missing on important meetings as you cant bring the monitor with you

6. If they still don't offer exchange, ask for supervisor, and they will initiate exchange

NOTE - SERIAL MUST BE UNREGISTERED AND SAME COUNTRY AS SHIPPING ADDY[/hide]
 
Member
Joined
Jan 29, 2019
Messages
16
if they ask for a picture where do you get one?
 
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